Legal

Privacy Policy.

What personal information we collect, why we collect it, and the choices you have.

Last updated September 2026

01Who we are

Crewzz provides owner-side Stewardship for private residential projects. We are the controller of the personal information described in this policy.

You can reach us about privacy at any time at info@crewzz.com.

02Information we collect

We collect information you give us, information we create in the course of working together, and a small amount of technical information gathered automatically when you visit this website:

  • Details you submit through our forms — your name, email address, phone number, the stage your project has reached and your message.
  • Correspondence with us — emails, call notes and messages, including anything exchanged through the chat widget on this site.
  • Project material you choose to share — drawings, bids, specifications, photographs and other documents.
  • Technical information — IP address, browser and device type, referring page and the pages you view on this site.
  • Cookie and similar data — used to keep the site working and to understand how it is used.

03How we use your information

We use personal information to:

  • Respond to your enquiry and arrange a first conversation.
  • Deliver, manage and document the Stewardship service.
  • Coordinate the professionals, suppliers and specialists involved in your project.
  • Keep records of decisions, instructions and correspondence.
  • Improve this website, our service and how we communicate.
  • Meet our legal, accounting and regulatory obligations.

04Our legal bases

Where required, we rely on one or more of the following: your consent; the performance of a contract with you; our legitimate interests in running and improving the service; and compliance with a legal obligation.

Where we rely on consent, you may withdraw it at any time. This does not affect processing that already took place.

05Who we share it with

We do not sell personal information. We share it only where it is needed:

  • Service providers who support the website and our operations — hosting, email, CRM and scheduling tools — under contract and only for our instructions.
  • Professionals and suppliers working on your project, where you have asked us to coordinate them or have otherwise instructed us to share.
  • Affiliated companies, only where the relationship has been disclosed to you and the information is relevant to your project.
  • Authorities or other parties, where we are required to by law or where it is necessary to establish, exercise or defend legal claims.

06Cookies and analytics

This website uses cookies and similar technologies to keep it working and to understand how visitors use it. We use analytics in an aggregated form to see which pages are useful and where visitors lose their way.

You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.

07How long we keep it

We keep enquiry information for as long as needed to respond and to keep a reasonable record of the conversation, and project records for the period required by our agreements and by law.

When information is no longer needed, we delete it or anonymise it.

08How we protect it

We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access — including access controls, encrypted connections and limiting access to those who need it.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

09Your rights

Depending on where you live, you may have the right to:

  • Ask for a copy of the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete information we no longer have a lawful reason to keep.
  • Ask us to restrict or object to certain processing.
  • Ask for your information in a portable format.
  • Withdraw consent where consent is the basis for processing.
  • Complain to your local data protection authority.

10Children’s privacy

This website and our service are intended for adults. We do not knowingly collect personal information from children.

11International transfers

Some of our service providers operate outside your country. Where personal information is transferred internationally, we take steps to ensure it continues to receive an appropriate level of protection.

12Links to other sites

This website links to third-party sites and services, including our community group and our video and chat providers. Their privacy practices are their own, and this policy does not cover them.

13Changes to this policy

We may update this policy from time to time. The version published on this page at the time you use the website is the version that applies.

14Contact us

To exercise any of your rights, or to ask a question about this policy, contact info@crewzz.com or call +1-844-309-0999.